Relay vs Jobber

Jobber's Find a Time considers availability and travel before and after a new appointment, and suggests slots with shorter drive times. Online booking can limit appointments by drive time. Its route optimizer reorders anytime visits; timed appointments stay in place.

Relay can optimize the day when adding a new job. It matches the work to qualified technicians, compares the additional travel created by different placements, and can shift flexible work to produce a better schedule while preserving fixed times and customer arrival windows.

The same scheduling engine powers office, online, and eligible maintenance booking, and can build the day's schedule from unscheduled work.

Jobber tracks work around the customer and property. Equipment details such as model and serial numbers can be stored in custom fields, with work performed recorded in job notes, attachments, and job checklists.

Relay gives each piece of equipment its own record and service history. Jobs stay linked to the units they concern, so a technician can see what was done to a specific furnace or condenser over time, even when a property has several systems. Relay supports job-level checklists too, and templates assigned to equipment create a separate checklist for each linked unit on a visit. Checklist notes and photos stay in that unit's service history.

Maintenance coverage can apply to a whole property or specific equipment. When maintenance comes due, the customer can be invited to book that specific visit, and the appointment stays connected to the plan.

Jobber's two-way texting uses a dedicated number selected in Jobber. Calls to that number forward to the company's phone line.

Relay includes the business phone system. Keep your existing business number or get a new one from Relay. Calls and texts use the same number, with conversations, call history, and customer context in one place.

Jobber's standard Products & Services list records costs, prices, and markups.

Relay builds flat-rate service prices from labor and materials, then connects those materials to physical stock. Inventory is tracked across warehouses and trucks, including serialized units; transfers and job usage update where stock is held and connect material cost back to the work.