Run the day
- Scheduling & dispatch
- Jobs & customers
- Mobile app
- Customer reminders
Run your HVAC business from one place
Schedule jobs, manage customers, send estimates and invoices, keep up with maintenance plans, and run your business from the field.
$99/monthNo contractUnlimited usersAll features included
Start with RelayNever miss a job because you’re on a job
Relay answers calls and texts when you can’t, books jobs, reschedules appointments, and knows when to involve you.
Incoming call
11:47 PM
Customer
Sarah M.
Needs help with
“The AC stopped working upstairs.”
Handled as
Emergency repair
Outcome
Booked Tuesday
Sarah M.
Existing customer
MembershipGoldLast service8 months agoEquipment2 systems on file
In the field
Job details, updates, and payments in one place. Keep working even when you’re offline.
Run the day. Get paid. Grow the business
Get paid
- Estimates & invoices
- Cards & ACH
- Deposits
- Pricebook
Grow the business
- Online booking
- Maintenance plans
- Reviews & referrals
- Customer campaigns
Common questions
Relay is field service software for HVAC and plumbing companies. It covers the whole job, from the first call to the final invoice, with a focus on responding to every new customer and booking only the work your team can handle.
Most field service software records what happened. Relay helps run the day. It answers calls and texts, follows up on leads, and books work around which technicians are qualified, available, and nearby. Because intake, scheduling, and dispatch work as one system, you only promise customers what your team can deliver.
Yes. Technicians use it to view jobs, see customer details, update status, build estimates and invoices, and collect payments. It works offline, so they can keep working without service, and everything syncs once they're back online.
Yes. Relay supports card and ACH payments. You can collect payments online from invoices or in person using Tap to Pay or Terminal. Processing fees can be passed through or absorbed.
We handle importing customers, locations, equipment history, jobs, invoices, and other core data from common field service platforms, so you don't have to start from scratch.
Migration and onboarding are included. We work directly with your team to plan the transition and minimize disruption to day-to-day operations.
Relay is $99/month with unlimited users and jobs. All features are included—no add-ons, per-user fees, or contracts. Standard payment processing fees apply when you collect payments through Relay.
Ready to run your business with Relay?
Start with Relay